Taking steps towards Ending Veteran Rough Sleeping
Between 3-6% of homeless people in the UK come from an armed forces background. Lee Buss-Blair, Director of Operations-Care and Support Functions at Riverside homes, he shares with us some of the steps needed to end veteran rough sleeping.
The Importance of Having a Gendered Approach to Housing First
1 in 4 women will experience domestic abuse in her lifetime, and often women experience this alongside homelessness. Louisa Steele, Housing First and Homelessness Project Manager at Standing Together Against Domestic Abuse, shares how the Westminster Violence Against Women and Girls Housing First project are working to deliver tailored support and housing for women.
Improving Customer Service – Campaigns at Golding Homes
In November 2020, the Charter for Social Housing Residents, a social housing white paper, defined the responsibility of housing associations to provide residents with a high standard of customer service. We heard from Annemarie Roberts, Director of Operations, Golding Homes about their Customer centred Service Campaign What about Shirley.
The Role of Housing Associations in Combatting Domestic Abuse
Housing providers have a duty to safeguard at risk adults in their homes. The pandemic challenged how they safeguard people at risk of domestic abuse and trained staff to spot the signs. This case study looks at how Sovereign Housing Association adapted safeguarding services for residents throughout the pandemic.
Providing Safe Homes for Survivors of Domestic Abuse
Covid-19 has had a huge impact on domestic abuse services with 1 in 6 homeless cases registered between April and June 2021 being survivors of domestic abuse. Housing service providers need to find ways to improve services for survivors and to collaborate with partner organisations to provide the best possible support for survivors.