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Improving Anti-Social Behaviour Strategies with Staff Training and Community Safety Notices

The police recorded 1.3 million incidents of anti-social behaviour in the year ending March 2022. In this video, Liz Smith, Head of Anti-Social Behaviour at Stockport Homes shares how training staff and using community safety notices has helped reduce costs and improved the handling of anti-social behaviour cases in their housing association.

Identifying and Working to Support Victims of Cuckooing

Using a Community Safer Grant, Stockport Homes were commissioned to undertake a 16 month pilot project to address the issue of cuckooing in the borough. Liz Smith, Head of Anti-Social Behaviour shares with us how they have supported vulnerable tenants who are victims of cuckooing.

Using Innovative Methods to Raise Local Government Funds

In recent years, Local Government budgets are increasingly stretched with the costs and demand for services continually rising. We heard from Joseph Holmes, Executive Director of Resources at West Berkshire Council about how the council has developed the UK’s first Community Municipal Investment to generate funding.

Handling Complaints Promptly and Fairly in Social Housing

There has been a shakeup of the complaints process after the Grenfell Tower fire. In this article we’ll be looking at recent moves to improve the complaints process for social housing tenants.

Brent Council’s Approach to Remaining Human While Collecting Rent During Covid-19

Many people were left struggling to pay their rent during the pandemic. In this case study we’ll look at the work of Brent Council in collecting rent arrears while staying human during the pandemic.

Leeds City Council: Building Council Houses for the Future

Over the past decade, less than half of the required amount of affordable housing has been built, leading to a housing crisis across the UK. In this case study we look at Leeds City Council’s plans to meet the need for affordable housing.

Fire and Rescue Services: Responding to Covid-19 and Preparing for the Future

The Fire and Rescue Service reacted in several ways to the Covid-19 crisis. This article highlights how the FRS helped nationwide during this time, and how their response has spring-boarded their vision for the future